With more businesses developing an online presence, the cost and impact of I.T. downtime continue to intensify. Since most businesses aren’t equipped to handle the downtime factors, they resort to manual methods or “wait out” the downtime.
Considering the importance of having an online presence, businesses can no longer afford to have extensive downtime. Not only does it cause you financial loss, but it also hurts your business’s credibility.
So, what is the cost of I.T. downtime and how does I.T. For Less prevent it? Let’s find out!
How Downtime Affects Your Business
Compromised Network Security
When your network gets compromised, your files might either be deleted, corrupted, or you might lose access to them. In any case, a compromised network can put your business at the risk of reputational loss, financial loss, and reduction of your customer base.
Security is one of the main reasons why businesses should consider investing in managed service providers like I.T. For Less. They can offer solutions and processes designed to keep your business and its customer data safe.
According to, Comparitech, a business underperforms by 15 % for the next 3 years of suffering a cyberattack. Partnering with an I.T. service provider like I.T. For Less will help you implement a security measure to protect your business from such attacks and offer swift recoveries if a bad actor penetrates your network.
Reduced Productivity
As downtime occurs, your I.T. infrastructure is rendered unable to be used. With your I.T. infrastructure being non-functional, your team is forced to stay away from computers. This downtime puts an increased demand on them, forcing them to play catch up. This additional demand will lead to stress, affecting their productivity significantly.
According to the Washington Post, disruptive interruptions like downtime consume up to 240 minutes per day. That’s four hours of work your employees might have to catch up on, making them feel stressed.
Lesser Revenue Generation
Another big downside to I.T. downtime is the unexpected revenue loss. While downtime isn’t healthy for any business, it may be devastating for your business if it depends on:
- Manufacturing
- Financial Services
- Telecommunication Services
- Energy Services
To have an estimate of how much loss you incur from downtime, you can leverage the following equation:
Lost Revenue = (gross yearly revenue/total hours your business worked) * number of downtime hours * percentage impact.
Although the equation above may seem overwhelming, knowing how much has downtime affected you is the first step toward creating an actionable recovery plan.
All in all, it’s better to onboard an I.T. service provider like I.T. For Less and avoid having to do these calculations as a whole.
Dissatisfied Customers
Addressing customer queries and providing generally good customer service are crucial aspects of growing your business. Forbes suggests that 49-67% of consumers will switch to another business if they don’t get a good customer service experience.
To avoid upsetting your customers, it’s crucial to ensure your technology always remains functional. When selling a product/service, your website should work perfectly, ensuring a seamless experience for a customer buying the product and attaining any customer support.
Alternatively, if a customer comes back to you with after-purchase questions and finds your website to be down, they’ll start defaming your business. Hence, it’s crucial to have a functional website even after you’ve sold the product.
How I.T. For Less Can Help You Prevent Downtime
Reduced Downtime
The biggest benefit that comes from an I.T. service provider like I.T. For Less is your downtime will be reduced right off the bat. They proactively monitor your systems and implement I.T. best practices, ensuring security and more resistance to downtime factors.
The proactive monitoring of systems and due diligence helps I.T. For Less ensure your I.T. infrastructure is always up and running. Even if an issue occurs, the I.T. For Less team is always on standby, ready to help your business get back on its feet.
Predictability
When your business faces downtime, you’re forced to hire a technician on hourly wage. Depending on how long it may take the technician to resolve the issue and pay for the replacement equipment, you’ll have to pay a significantly high technical debt.
When you partner with I.T. For Less, your I.T. expenses become significantly predictable. Operating on a flat-fee model-based pricing, I.T. For Less offers you the technical support and any replacement hardware needed.
In return of their monthly pricing, I.T. For Less will leverage their experts to address an issue. I.T. For Less’s pricing model makes it one of the most economical and affordable options. Having predictable I.T. expenses will help you turn around a positive bottom line, enhancing your business profitability.
Increased Productivity
Having an expert like I.T. For Less monitor your I.T. infrastructure goes a long way in making the best use of your internal resources. When your I.T. systems operate smoothly, it ensures your employees remain more productive.
I.T,. For Less’s proactive monitoring ensures that your systems are always up-to-date and are properly configured. They also provide training and support sessions, allowing your employees to make the most out of the tools they’re using.
This factor will allow you to dedicate your resources on doing what matters the most – growing your business.
Final Words
The downsides of downtime are significant, If it occurs, downtime factors can damage your business beyond repair.
With that in mind, it has become a necessity for businesses today to address the impending threat of downtime. A thorough read of this blog will paint an apt picture of the true cost of downtime and how it can be calculated.
It also offers significant reasons why you should consider I.T. For Less as your knight in shining armor. With over two decades of experience in the I.T. industry, you’ll find their team highly dedicated to monitoring your business’s I.T. infrastructure.
So, are you ready to experience the benefits of having your I.T. infrastructure managed by experts? Let’s talk, and we’ll ensure you get the best for less – less costs, less stress, less drama, and downtime.!