As an SMB (small or mid-sized business) owner, you’re constantly playing catch-up with many priorities and daily demands. From acquiring and retaining customers to maintaining efficiency and delivering excellent customer service, switching responsibilities can quickly become draining.
A helping hand can help you go a long way in situations like these. This is where proactive I.T. service providers like I.T. For Less come in. Considering the high dependency on technology today, partnering with a managed service provider can help you go a long way.
Read on to discover the power of proactive I.T. support with less reaction and more prevention for your business!
Understanding Proactive I.T. Support
In simple words, proactive I.T. support means management of your I.T. infrastructure through various methods like:
- Regular Updates
- Pre-Emptive Security Fixes
- Consistent Secure Backups
- A Roadmap for Growth
These features help your business operate on the footfront by staying on top of any I.T. problems that may lead to extensive downtime.
Understanding Reactive Support
On the other hand, Reactive I.T/Break-fix support is where an I.T. team stands idle until something breaks and then they fix it. These kinds of support systems usually operate via a ticketing system. As support tickets come in from the customers, they’re assigned to the relevant team members depending on their complexity and type.
The main idea of break/fix models is to work on fixing what’s broken in coordination with internal teams or third-party vendors.
Why Proactive I.T. Is Better
The roots of proactive I.T. are designed to oppose the traditional, reactive approach of the break/fix models.It’s proactive approach is designed to ensure that your business’s I.T. infrastructure stays strong and problems are fixed at the earliest.
By having clear roadmaps and transformative strategies, a proactive I.T. service provider helps unlock a significant I.T. value and efficiency, mapping your business on the roadmap to achieve its goals.
Benefits of Proactive I.T.
Improves System Reliability
The main reason why proactive I.T. MSPs like I.T. For Less are becoming the go-to solution for SMBs is their ability to enhance the system’s reliability. This is achieved through the early diagnosis of issues and predictive risk mitigation via expert knowledge and skills.
By focusing on early detection of your issues, I.T. teams are equipped to identify and resolve potential problems before they cause disruptions in your daily operations. This strategic foresight allows I.T. For Less to reduce the possibility of unexpected downtime, ensuring a reliable I.T. infrastructure for your business.
The reliability provided by proactive I.T. m, management is indispensable for boosting productivity and securing long-term success.
Cost Savings
Being a business owner, staying profitable is the key to growing your business. However, Divergelt suggests that unexpected downtime costs small businesses $427 per minute on average! Depending on how long your business stays out of the action, the amount of downtime may accumulate too high to count.
Investing in proactive I.T. support will help your business steer clear of unaccounted expenses. With I.T. For Less’s flat-fee pricing model, your I.T. expenses become predictable. I.T. For Less charges a minimal price in exchange for their services, ensuring robust security and peace of mind.
In addition to our affordable pricing plan, investing in proactive I.T. support will lead to significant cost savings in the long run. By preventing major problems from occurring in the first place, you’ll be steering clear of unexpected expenses including emergency repairs, system replacements, and staggering downtime costs.
Enhanced Security
Let’s face it – cyber threats have evolved significantly in today’s world. According to Cybersecurity Ventures, approximately 60%of businesses go out of business in the next six months of undergoing a cyber attack!
While it may be worrying, this study presents an irrefutable fact that a cyberattack may prove lethal for your business. Partnering with a proactive MSP like I.T. For Less allows you to implement robust security measures.
I.T. For Less offers comprehensive protection through methods like multi-layered security protocols, proactive threat detection, and advanced firewalls. These measures go beyond the traditional best practices, ensuring your business is well-armed to fend off any malicious attacks.
Our experts also stay up-to-date with the latest security trends, giving your business security and peace of mind.
Scalable Solutions
As your business grows, so will its I.T. needs. Many businesses that use the break/fix approach still linger behind simply because their I.T. support can’t keep up with the growing pace.
Partnering with a managed service provider like I.T. For Less gives you the flexibility to scale your I.T. infrastructure as per your needs. Whether it’s adding new employees or expanding operations to new locations, our team of experts is geared to provide the support you need.
The flexibility to scale ensures your I.T. infrastructure is ready to grow in tandem with your business without incurring costly updates or purchasing new hardware.
Final Words
Being an SMB business, the list of challenges keeps going on, making it difficult to maintain quality services while combating problems on all fronts. Fortunately, the proactive I.T. support offered by managed service providers like I.T. For Less can be a game changer!
The traditional break/fix approach to I.T. support does more harm than good. It leaves your business vulnerable, adding your business’s I.T. needs as another item on the neverending list of challenges. Partnering up with I.T. service providers will make your I.T. infrastructure more robust, making it invulnerable to cyber-attacks.
Are you ready to benefit from the proactive I.T. Support? Schedule a free consultation today and take the first step towards a partnership that gives you I.T. support for less – less costs, less stress, and less downtime!