In today’s rapidly evolving world, many businesses are leveraging new tactics and strategies to gain an edge. While these solutions can fuel your business growth, improve customer service, and increase efficiency, they come with a catch – teamwork.
When it comes to IT, developing a strong IT department can be a costly maneuver, especially for mid and small-sized businesses. The solution? Using a managed service provider and leveraging the power of cross-functional teams!
So, what are cross-functional teams and why are they a better solution than having a single expert or hiring an IT department? Let’s find out!
What Are Cross-Functional MSPs?
Think of cross-functional MSPs as groups of professionals within an organization who collaborate to work on a project or a task. These managed service providers often include members having diverse skills, allowing them to cater to multiple problems and find creative solutions.
What makes these cross-functional MSPs a success is their “work interdependency”. The different departments of these MSPs are often well-intertwined, allowing them to leverage each other’s knowledge, expertise, and experience. Their collaboration gives you a way to let a high-quality team take care of your needs while you focus on growing your business.
Given their benefits, many companies are starting to turn to leveraging cross-functional MSPs for their business operations. These MSPs can help you manage your projects effectively, create a strategic plan for your business growth, and focus on your business IT needs simultaneously.
If you try to manage these responsibilities by taking on additional staff, it will increase your overhead costs significantly. Not only does it add to your overhead costs, but you also end up wasting your resources and time interviewing and scanning the candidates to find the right fit.
When you go with a cross-functional MSP like ITForLess, they have a team in place to look after your business needs while only charging you a fraction of the cost of building your own in-house team.
Why Cross-Functional MSPs Work?
There are multiple reasons that allow the cross-functional MSPs to stand out and become an ideal solution for their partners:
- The team includes highly skilled and motivated team members. These members comprehend your business needs and develop solutions accordingly.
- Cross-functional MSP teams often hold accountability in completing a project. Taking accountability ensures communication and creates an environment where everyone knows what’s expected of them.
- Another reason that makes Cross-functional MSPs a success is having open-minded team members. The open-mindedness not only allows them to get along with other teams well, but it also keeps them open to new ideas and solutions to solve problems.
- Despite having such accountable members, cross-functional MSPs have a management team in place. The management team provides the needed support to the team and ensures that projects are delivered as requested by the clients.
- A responsible cross-functional MSP like ITForLess always operates with its clients as its main priority. Their teams give and follow directions in such a manner that deadlines are always respected.
Pros of Using a Cross-Functional MSP:
Now that we know that cross-functional MSPs have the potential to be a game-changer for your business, let’s discover some pros of using them for your operations:
- Adds a touch of innovation
For a business to grow, it’s crucial to often try innovative ideas. Using a cross-functional MSP gives you the potential to make it happen.
When you pair with an experienced MSP like ITForLess, their experts offer innovative ideas after thoroughly analyzing your business model & its needs. Each department chimes in to offer its expertise which comes in handy for tweaking your business to its ultimate growth.
Conclusively, teaming up with a cross-functional MSP gives you a new set of eyes, and sometimes that’s adequate for finding a breakthrough!
- Productive Teams
According to a report concluded by Gallup, 51% of employees aren’t engaged in their workplace responsibilities. As a mid or small-sized business owner, this is a dealbreaker. Given that you’re spending scarce resources on employees who may not fully commit to the responsibilities expected of them, your expenses will chalk up significantly.
When you partner with a cross-functional MSP, they carry a positive attitude and are highly motivated towards fulfilling your business needs. Their strong collaboration allows them to fixate on the tasks and deliver quality results in significantly less time.
To further ensure that deadlines are always met, most MSPs have strong leaders managing their teams. These leaders help bridge the communication gap between team members and ensure that every team member plays to their strengths.
- Streamlined Communication
Communication is key to maintaining successful projects. Cross-functional MSPs ensure that their teams are well-connected,and that every member does their part to maintain project completion.
With their strengthened communication, cross-team MSPs are quick to identify any roadblocks, allowing other team members to chime in and help. Their strong communication skills also make it easy for you to communicate constructive feedback and explain your requirements explicitly.
In short, using a cross-functional MSP can significantly improve your turnaround times without the stress of managing the projects and asking your team for updates regularly.
ITForLess – Your Go-to Cross-Functional MSP
While utilizing a cross-functional MSP can be significantly beneficial for your business, finding a reliable partner can be overwhelming.
Fortunately, ITForLess encourages the power of collaboration and constant improvement amongst its members. Upholding the value of “Stronger Together”, the ITForLess team effectively understands your business needs and adds a touch of innovation needed for the win.
So, are you ready to stand out from your competitors? Let’s discuss how ITForLess can help your business reach new heights and make projects more manageable!
Final Words
Many businesses strive for growth and automation without their expenses going overboard. Unfortunately, automation and growth will require you to hire new members to your team, which is often gruesome for your company’s expenses and time.
Fortunately, cross-functional MSPs can help! They add a touch of innovation to your business while charging significantly less than hiring experts.
If you’re a small or a mid-sized business looking to accelerate its growth, partnering with a cross-functional MSP like ITForLess can be a game-changer for you!
Hopefully, this guide explains why cross-functional managed service providers are better than a single expert.